• Do I need to pay for reserving the bag?  
    • Absolutely NOT. Reserving our bag does not require the payment. We only need your email address, desired color, and quantity. We will let you know as soon as the manufacturing process is completed and ready to ship.
  • Do I have to pay a penalty if I do not buy the reserved bag?
    • No. However, our pre-order price is available for the limited quantity. We will keep your bag for 2 weeks after we send you the notification. After 2 weeks, we will put it back to stock.
  • When will your diaper bags be available?
    • They are in the manufacturing process. After the manufacturing process is completed, the products will be shipped to our warehouse in the US and all the products will be inspected to make sure that we send the perfect diaper bags to all moms. We are expecting the first shipping in February. We will send the notification to the customers who reserved the bag as soon as the bags are ready to ship.
  • How do we pay?
    • We will send you an invoice to place the order by email. You can access the secure payment link and place the order.
  • I don't have a baby, but I want to use your bag for work.
    • Yes, of course! We receive the same question from many ladies who do not have any children or their children are already grown. Our diaper bag is designed for all women. It is totally versatile and its 3-in-1 style allows you to carry for any occasions and match any outfits. 
  • Are there any other colors?
    • At this moment, our diaper bags come in 2 colors, Golden Brown and Chic Grey. However, we are planning to add 2 more colors in the future. It would be "Classic Black" and "Mom's Favorite's". (We will send a survey to ask your favorite color out of 20 colors. The most liked color will be our 4th one!)
  • How does the USB port work?
    • The integrated USB port is connected to the USB cable hidden inside of the power bank pocket. You can connect the cable with your own power bank and charge your device. The winding cable and the power bank will be kept inside the hidden pocket so that it looks very neat and smart, and you can charge your device easily on the go.