Shipping Policy

Thank you for visiting and shopping at Reine Mère by Megan. Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy (USA)

  • Shipment processing time: All orders are processed on the same day if you place your orders by 2pm EST Monday -Thursday; Friday 12pm EST.days. Orders are not shipped or delivered on weekends or holidays.
  • Shipping rates & delivery estimates: All orders will be shipped by either USPS priority mail or FedEx Home Delivery. FREE SHIPPING within the U.S. and U.S. Territories
  • Track your order: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
  • Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

  • Shipment processing time: All orders are processed on the same day if you place your orders by 2pm EST Monday -Thursday; Friday 12pm EST.days. Orders are not shipped or delivered on weekends or the U.S. public holidays.
  • Shipping rates & delivery estimates: All orders will be shipped by USPS priority mail. The delivery time varies depends on the destination. Normally it takes between 5-15 days. The shipping fee is $29 or FREE SHIPPING on orders OVER $350.
  • Customs, Duties, and Taxes: We do not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
  • Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Japanse Customers

  • Shipment processing time: All orders are processed on the same day if you place your orders by 3pm (Japan Standard Time) Monday -Friday. Orders are not shipped or delivered on weekends or Public Holidays in Japan.
  • Shipping rates & delivery estimates: All orders will be shipped from Japan by Yamato Transport. FREE SHIPPING within Japan. It normally takes 1-3 days to deliver.
  • Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.